FAQ

Mother's Day offer: buy 3 products = get 1 FREE*

FREE DELIVERY IN SWITZERLAND AND FRANCE ON ORDERS OF 3 PRODUCTS OR MORE

Discover your routine for curly hair

Products:

Which products are right for my hair type?

We offer ranges for wavy, curly, frizzy, and kinky hair types.

How to use the products to get the best results?

Suitable for curl types 2B to 4A.

Are the products suitable for colored hair?

Follow instructions and tutorials for best results.

Customer account

How to create a customer account?

Quick account creation via "My Account".

I forgot my password, what should I do?

Forgot password? Use "Forgot Password" to reset.

Can I change my personal information?

Update your details in "My Profile".

Order

How to place an order?

Add products to cart, click "Checkout", and follow steps.

Can I modify my order after validation?

To modify an order, contact client@kallykurls.ch quickly.

How do I track the status of my order?

Track orders via "My Orders" in your account.

Payment

What payment methods are accepted?

Accepted: Visa, MasterCard, PayPal, TWINT.

Is online payment secure?

Secure online payments with advanced protocols.

Can I get an invoice for my order?

Invoices are emailed after confirmation and downloadable from your account.

Eco-responsible brand

Natural and vegan ingredients

Free shipping

on orders of 3 products or more

Secure payments

Visa, Mastercard, Paypal, Klarna, Twint

Customer service

Do you have any questions? Contact us

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